Jameson LED Signs Co. ("we", "us", "our") respects your privacy. This policy explains what information we collect through jledsigns.com, why we collect it, and how it is handled. We are a small business and our approach is straightforward: we only collect what we need to respond to your inquiries and run our website.
Who we are
Jameson LED Signs Co. is a sole-proprietor sign-fabrication business located at 739 Locust View Drive, Novato, CA 94949, United States. Owner and data controller: Garth Jameson. Contact: [email protected] or (415) 884-2298.
Information we collect
Information you provide
When you submit our contact form, request a quote, or email us, we receive the name, email address, phone number (if provided) and message contents you supply. We use this solely to respond to your inquiry and, where you become a customer, to manage your project.
Information collected automatically
Our website uses essential cookies (see our Cookie Policy) and standard server logs that record IP address, browser type, referring page and pages visited. This information is retained for up to 90 days and used to diagnose technical issues and understand which content visitors find useful.
How we use information
- To answer your questions and prepare quotes.
- To deliver signs, schedule installations and provide after-sales service.
- To send occasional project-status updates to active customers.
- To improve the website and prevent abuse.
- To comply with legal obligations (tax, accounting, building permits).
What we do NOT do
- We do not sell personal information.
- We do not share information with advertisers or data brokers.
- We do not send marketing email to anyone who has not requested it.
- We do not use behavioral profiling.
Third parties
The website is hosted in the United States by a commercial web-hosting provider that processes server logs on our behalf. We use Bing Webmaster Tools and Microsoft Clarity to understand how visitors interact with the site; both services receive aggregated, pseudonymous data. Customer email is handled by our business email provider. None of these providers receive personal information beyond what is necessary to deliver their service.
Your choices and rights
You may at any time ask us to confirm what personal information we hold about you, correct it, delete it, or export it in a portable format. California residents have additional rights under the CCPA, including the right to opt out of any sale of personal information (we do not sell information). To exercise any right, write to [email protected] — we respond within 30 days.
Children
Our website is not directed at children under 13 and we do not knowingly collect information from them.
Security
We use HTTPS across the website, restrict employee access to customer data on a need-to-know basis, and securely dispose of records we no longer need. No method of transmission over the internet is 100% secure, but we take reasonable steps to protect what you share with us.
Changes
If we materially change this policy we will update the "last updated" date above and, where appropriate, notify customers by email.
Contact
Questions about this policy? Write to [email protected] or call (415) 884-2298.